Google, the world's leading internet search and advertising company, illustrates Singapore's success in attracting capital, knowledge and innovation intensive technology companies. The company established its Southeast Asia Headquarters in Singapore in 2009 and announced in 2011 that it would also be building a US$120m data centre here - Google's first in Southeast Asia and second in Asia.
Using Singapore as a Global Services Control Tower
Singapore is an important gateway to international markets for Tata Communications, a leading global communications service provider. The company was officially awarded International headquarter status by the SingaporeEconomic Development Board (EDB) in 2011.
The company has steadily increased its investments in Singapore over the years. It recently set-up a state-of-the-art Tata Communications Exchange (TCX) data centre in Singapore, built to meet the growing IT outsourcing needs of enterprises in Asia Pacific. The investment in TCX was part of a US$180million allocated to providing data centre infrastructure and managed services in this geography.
Tata Communications has committed a further local investment in Singapore of SGD $440 million over the next four years. The company currently employs over 130 people locally and will increase its workforce by 60 per cent by 2015. The planned investments reinforce the organisation's continued focus on innovation and support of both its customers and the Singapore market.
Tata Communications' presence in Singapore comprises a broad range of headquarters activities, including its global managed services control tower and next generation telecommunication services development activities. This will contribute towards building expertise and capabilities in cloud based services, network services and other managed services in Singapore; thereby moving Singapore one step closer towards becoming a hub for global managed services.
Deploying Solutions from Around the World through Singapore
International Business Machines Corporation (IBM) creates business value for clients and solves business problems through integrated solutions that leverage information technology (IT) and deep knowledge of business processes. In addition to its South East Asian headquarters here, IBM hosts significant global and regional capabilities in Singapore including high-end server manufacturing and fulfilment operations for Asia Pacific, Europe, Middle East and Africa; the IBM Smarter Cities Research Collaboratory, which is a corporate laboratory effort to develop and optimise solutions for urban living; security software development; and an Asia Pacific Cloud Computing Data Centre.
Leveraging Singapore's accessibility and connectivity, established industry verticals, and the talent and skills that the country has to offer, IBM also set up a Global Services Integration Hub in 2011, which will drive the adoption of reusable solutions in growth markets and across the Asia Pacific region. The hub is designed to be fully integrated with an end-to-end solution-and-delivery model – including management functions in pricing, knowledge, business and IT services delivery - and will provide a new level of global integration and standardisation in solution development and delivery for clients served by IBM Global Services. As one of the world’s largest IT services organisation, IBM's implementation of its Global Services Integration Hub in Singapore is a strong validation of the propositions and attributes of Singapore's IT services industry and talent base.